Quality Assurance Manager

Quality Assurance Manger Job in Richardson, TX

Wireless CCTV, LLC (“WCCTV”) located in Richardson, Texas, is a subsidiary of Wireless CCTV Ltd originally established and located in the UK. WCCTV is the market leader for rapid deployment, mobile surveillance systems specifically designed to deliver video securely and efficiently via 4G LTE networks.

Wireless CCTV LLC prides itself on developing innovative, customer-focused products and providing world-class customer support services. The Company's range of video surveillance solutions includes:

• Rapid deployment pole cameras

• Mobile surveillance trailers

• Time lapse video services

Position:

WCCTV is looking for an experienced Quality Control Specialist to ensure products or services meet established standards and specifications. To develop, implement, and maintain quality control systems, monitor processes, and address any quality issues. Train staff and ensure compliance with regulations and processes. The QC Specialist is crucial for maintaining product quality, improving processes, and minimizing product defects and service failures.

Responsible for the company EH&S program and compliance to all appropriate regulations.

Primary Responsibilities: 

• Developing and Implementing Quality Assurance Systems:

Creating a Quality Management System (QMS) and maintaining procedures, standards, and documentation for quality control. 

• Monitoring and Evaluating Quality:

Conducting inspections, tests, and audits to identify product and process defects, process non-compliance and identifying Opportunities for Improvement (OFI). 

Coordinate with suppliers to ensure quality of raw materials and drive the returns process.

• Investigating and Resolving Quality Issues:

Analyzing root causes of quality problems and customer complaints, through implementation and management of a Non-Conformance Report (NCR) process and implementing corrective and preventative actions. 

Collaborate with all other departments to resolve quality-related issues.

• Ensuring Compliance:

Adhering to industry regulations, company standards, and safety guidelines. 

• Managing and Training Staff:

Providing guidance and conducting training on all quality control procedures. 

• Reporting and Analysis:

Compiling data, generating reports and KPIs, and providing insights on quality performance to management. 

• Continuous Improvement:

Identifying opportunities to enhance product quality, optimize processes, and reduce waste. 

•  Environmental, Health & Safety:

Implementing appropriate processes, KPIs and reporting to drive a US wide EH&S program

Setup and lead a H&S committee reporting to the company management

Qualifications:

• Bachelor's degree in Engineering, Quality Assurance, or a related field.
• Certification from professional bodies like ASQ (American Society for Quality).
• Experience with quality management systems (QMS) such as ISO 9001.
• Minimum of 5 years’ experience in quality control or quality assurance in a manufacturing environment.
• Experience with Kaizen and LEAN Manufacturing methodologies preferred.
• Advanced knowledge of regulatory requirements in the industry.
• Understanding of production processes and quality criteria.
• Previous EH&S management experience preferred.
• Proficiency in statistical analysis and quality control software.
• Excellent problem-solving and analytical abilities.
• In-depth understanding of quality control procedures and legal standards.
• Effectively communicating with team members, other departments, and stakeholders.
• Strong leadership and team management skills.
• Ability to work under pressure and meet tight deadlines.
• Proficiency in MS Office and quality control applications.
• Strong attention to detail and organizational skills.
• Excellent verbal and written communication skills.
• Ability to lead and motivate a team.
• Thoroughness and accuracy in inspections, documentation, and analysis.
• Managing multiple tasks, prioritizing work, and meeting deadlines.

Work hours are Monday through Friday, from 8:00 am to 5:00 pm onsite at the Company's headquarters in Richardson, TX.

Compensation & Benefits:

• Annual base pay up to $85,000, depending on experience.
• 10 days paid vacation (increases with length of service) + seven (7) paid Company holidays.
• Company provided medical, dental, vision, short-term disability and life insurance plans.
• 401k Plan with Company match of up to 4% and immediate vesting.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidates can expect to receive comprehensive coaching and support through detailed and ongoing internal training programs designed to help grow your own personal success in your career within the Company.

Candidates must already have a work authorization that would permit them to work in the US.

Wireless CCTV LLC is an equal opportunity employer and supports a diverse, inclusive work environment. All qualified applicants will receive consideration for employment without regard to race, religion, creed, disability, genetic information, national origin, gender, gender identity and expression, age, sexual orientation, marital status, veteran status, or any other characteristic protected by federal, state, or local laws.

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