WCCTV Senior Field Technician

The Job Opportunity: Senior Field Technician

Work hours are Monday through Friday, generally between 7:00 am and 6:00 pm (may vary based on customer installation schedule); some overtime is required. The ability to work one Saturday per month is also required.

Primary responsibilities of the position include providing support to the existing team with installation, de-installation, and maintenance of surveillance and security equipment in the DFW Metroplex and throughout the State of Texas. Additional responsibilities include:

1. Installation of WCCTV Systems at customer locations/sites

• Installation & de-installation of surveillance trailers & systems

• Fault Diagnosis & Maintenance of low-voltage Camera systems

• Surveying Sites

• Completing installation sign-off paperwork

• Testing of products before deployment

• Programming surveillance cameras / Routers and equipment

• Managing personal tool & vehicle Inventory

• Adhering to all field safety requirements of Wireless CCTV and its' customers

2. Business Improvement

• Assist in the implementation of improvements wherever possible to reduce costs and improve time efficiency

• Assist and update production processes and documentation

3. Supervision and Training of Field Technicians

• Assisting the recruitment of Field Technicians

• Supervising other Field Technicians on site and, if required, in the workshop

• Maintain quality standards within the field technician team

• Train and develop Field Technicians

• Identify training needs of Field Technicians via Assessments

• Conducting Quarterly reviews of Field Technicians

• Remedial fault analysis / technical support

• Supporting the Company's Service & Technical support teams

Education and Experience Requirements:

• High school degree or equivalent; 3 to 5 years of prior work experience in electronic security technology, electronics, or related industry required. Previous product installation experience preferred.

• Experience with hand tools, test equipment, multi-meter, digital analyzer, and commissioning devices.

• Ability to travel within and outside the DFW metroplex using company-provided vehicles.

• Must have a valid state driver's license and a good driving record.

• Demonstrated effective time management, planning, and organization skills, along with the ability to multi-task as this is a "hands-on" role. 

• Effective technical troubleshooting and problem-resolution skills are required.

• Excellent communication skills and ability to interact with internal staff and customers and train other Field Technicians.

• Physical requirements include driving, seeing, lifting, and carrying up to 50 pounds regularly, climbing ladders, bending, reaching, and fine motor skills/hand dexterity for using tools and computer equipment.

• Advanced computer skills, including MS Office and diagnostic software (e.g., PC-based).

To download the Job Description, please click the link below: 

WCCTV Senior Field Technician

Compensation and Benefits

• Starting hourly rate of $19 - $21 with a potential increase after completing a 12-week probationary period.

• Company provided medical, dental, vision, and life insurance and a 401(k) Plan with a Company match.

• Ten days of vacation/paid time off (increases with service length) and seven paid Company holidays.

WCCTV is committed to the success of its employees and demonstrates this through our development of people. The successful candidate can expect comprehensive training, coaching and support, and opportunities for advancement.

Interested applicants should send their resume to: humanresourcesUS@wcctv.com

WCCTV is an Equal Opportunity Employer.