Field and Product Support Engineer

Wireless CCTV LLC has an exciting opportunity for a Field and Product Support Engineer to join the team based in Richardson, Texas.

You will be assisting the existing team with installing and maintaining video surveillance and security equipment throughout the US. This is an excellent opportunity to develop your career with a company that has a proven track record of developing staff.

The key responsibilities include:

• Installation and maintenance of video surveillance and security equipment throughout the US (70% DFW, 20% TX, 10% out of state)

• To Test all products ensuring the exact specification and quality is met and completing the task within the agreed timescales.

• To Support existing USA customers with their Surveillance products in line with the US-based technical support function

• To maintain a stock management system, ensuring the stock is up to date and kept in an orderly condition

• Prepare, test and maintain tradeshow equipment for sales and marketing team.

• Become a product champion for Surveillance Dome and Trailer range

For a full Job Description, please click the link below: 

WCCTV - Field and Product Support Engineer

About WCCTV

WCCTV are a leading provider of wireless video surveillance solutions specifically designed to transmit live and recorded video over cellular networks.

The Company's product portfolio includes rapid deployment pole cameras, solar-powered mobile surveillance trailers and time lapse video solutions.

The rapid deployment capability of WCCTV's systems allows end-users to target specific locations where surveillance is required, both quickly and at a significantly reduced cost over fixed surveillance cameras. The portable nature of the cameras allows them to be easily relocated should the user’s requirements change.

Founded in the UK in 2001, WCCTV has continually been at the forefront of cellular-based video surveillance innovation. The Company launched its US operation in 2015 and has since supplied its award-winning, customer-focused mobile surveillance systems to government agencies, law enforcement and Homeland Security organizations, and construction companies, oil and gas providers, commercial organizations and security solution integrators.

The Benefits

• Competitive salary + 10 days holiday (increases with length of service) + 6 public holidays

• Medical, dental, vision cover

The Person

The key qualifications, skills and qualities for the role are:

• Basic Qualifications – High school diploma

• Minimum of 3 years experience with CCTV cameras, computer networking and IP addresses/networks

• Good oral and written communication skills, and able to build relationships with clients and colleagues

• Strong teamwork abilities and can work as part of a team

• Hard-working, dedicated and attentive in every aspect of their work

• Field service experience, working remotely preferred

• Willingness to travel

• Valid US driving license

If you are keen on joining this exciting, forward-thinking company and taking the next step in your career, then please send a copy of your CV and a cover letter to magdalenadziekan@wcctv.com